Make sure you have the right call plan
If you have inclusive calls to 01 and 02 numbers, this will also cover calls to 03 numbers.
If you are paying a per-minute rate for calls to 01, 02 and 03 numbers you’re probably on the wrong call plan.
Most people make calls to 01, 02 and 03 numbers as part of an inclusive allowance. Outside of that allowance, landline providers charge up to 12p per minute, e.g. weekday calls made when only a “weekend” plan is in force. Mobile providers charge up to 45p per minute, e.g. exceeding a contract’s monthly call allowance or pay-as-you-go without a call bundle.
It only takes about 45 to 60 minutes of calls per month on a landline with a “weekend” deal for the “anytime” deal to work out cheaper.
It only takes about 10 to 20 minutes of calls per month on a mobile paying a per-minute rate for the next contact up in size (e.g. almost double the minute for less than a fiver extra) or a pay-as-you-go call bundle (e.g. 100 minutes for £5) to work out cheaper.
Whilst you may not pay any additional charges to call 0345 numbers from a mobile as long as you have inclusive minutes- this does not translate to the actual call being ‘free’ as all 0345 numbers are chargeable.
If you have any questions or queries please note them below and we will find out the answer and get back to you ASAP with a reference to the answer.
It has been pointed out that saying that the calls are ‘free’ is incorrect as their is technically a charge for calling a telephone number that begins with 0345. But all telephony providers allow you to call 0345 numbers from your plans allowance meaning that you do not have to actually pay anything extra when making the call as they will be treated as being geographical numbers and as such will come out of your minutes.