Employment And Support Allowance (ESA) have officially adopted 0345 / 0800 telephone numbers for their customer service networks, making calls now free when you have inclusive minutes. You can now use the contact number below.
FREE* Employment And Support Allowance
ESA CONTACT NUMBER HELPLINE
0800 169 0310
“This is great news as it means that customers who want to contact Employment And Support Allowance (ESA) to check on a benefit applications, notify a change of address, complain or who need general advice won’t be charged for calls from BT Landlines and will be able to use inclusive Mobile minutes without incurring any additional costs.”
EMAIL DWP HERE!
IS YOUR CALL URGENT? UNLOCK REGIONAL ESA CONTACT NUMBERS
| Primary Benefit Line | Old 0845 Number | 0345 Number |
|---|
| Aberdeen | 0845 608 8749 | 0345 608 8545 |
| Barnsley | 0845 608 8560 | 0345 608 8545 |
| Basildon | 0845 608 8575 | 0345 608 8545 |
| Bathgate | 0845 608 8630 | 0345 608 8545 |
| Belfast | 0845 608 8770 | 0345 608 8545 |
| Birkenhead | 0845 608 8529 | 0345 608 8545 |
| Bolton | 0845 608 8531 | 0345 608 8545 |
| Bradford | 0845 608 8556 | 0345 608 8545 |
| Bristol East | 0845 608 8597 | 0345 608 8545 |
| Burnley | 0845 608 8502 | 0345 608 8545 |
| Bury St Edmunds | 0845 608 8618 | 0345 608 8545 |
| Caerphilly | 0845 608 8562 | 0345 608 8545 |
| Cannock | 0845 608 8676 | 0345 608 8545 |
| Canterbury | 0845 608 8501 | 0345 608 8545 |
| Chester | 0845 608 8534 | 0345 608 8545 |
| Chesterfield | 0845 608 8521 | 0345 608 8545 |
| Chippenham | 0845 608 8621 | 0345 608 8545 |
| Chorlton | 0845 608 8504 | 0345 608 8545 |
| Clyde & Fife | 0845 608 8582 | 0345 608 8545 |
| Clydebank | 0845 600 1506 | 0345 608 8545 |
| Coatbridge | 0845 608 8645 | 0345 608 8545 |
| Cosham | 0845 608 8573 | 0345 608 8545 |
| Derby | 0845 608 8506 | 0345 608 8545 |
| Doncaster | 0845 608 8508 | 0345 608 8545 |
| Exeter | 0845 608 8564 | 0345 608 8545 |
| Glasgow | 0845 603 6347 | 0345 608 8545 |
| Gloucester | 0845 608 8624 | 0345 608 8545 |
| Greenock | 0845 608 8598 | 0345 608 8545 |
| Hackney | 0845 600 6334 | 0345 608 8545 |
| Halifax | 0845 608 8548 | 0345 608 8545 |
| Handsworth | 0845 608 8648 | 0345 608 8545 |
| Hanley | 0845 608 8673 | 0345 608 8545 |
| Hastings | 0845 608 8757 | 0345 608 8545 |
| Hull | 0845 608 8546 | 0345 608 8545 |
| Huyton | 0845 608 8535 | 0345 608 8545 |
| Hyde | 0845 608 8526 | 0345 608 8545 |
| Ilford | 0845 600 2612 | 0345 608 8545 |
| Kilmarnock | 0845 608 8632 | 0345 608 8545 |
| Leeds | 0845 608 8590 | 0345 608 8545 |
| Leicester | 0845 608 8525 | 0345 608 8545 |
| Lincoln | 0845 608 8532 | 0345 608 8545 |
| Lisahally | 0845 603 5759 | 0345 608 8545 |
| Llanelli | 0845 608 8554 | 0345 608 8545 |
| Luton | 0845 608 8627 | 0345 608 8545 |
| Makerfield | 0845 377 6001 | 0345 608 8545 |
| Mansfield | 0845 608 8518 | 0345 608 8545 |
| Merthyr Tydfil | 0845 608 8552 | 0345 608 8545 |
| Newcastle | 0845 608 8642 | 0345 608 8545 |
| Newport | 0845 608 8569 | 0345 608 8545 |
| Norwich | 0845 608 8571 | 0345 608 8545 |
| Nottingham | 0845 608 8528 | 0345 608 8545 |
| Oldham | 0845 608 8523 | 0345 608 8545 |
| Peterborough | 0845 608 8603 | 0345 608 8545 |
| Plymouth | 0845 603 6095 | 0345 608 8545 |
| Preston | 0845 608 8524 | 0345 608 8545 |
| Ramsgate | 0845 608 8626 | 0345 608 8545 |
| Ravenhurst | 0845 608 8657 | 0345 608 8545 |
| Sheffield | 0845 600 1267 | 0345 608 8545 |
| St Austell | 0845 608 8578 | 0345 608 8545 |
| St Helens | 0845 608 8503 | 0345 608 8545 |
| Stockton | 0845 600 1651 | 0345 608 8545 |
| Stratford | 0845 600 0148 | 0345 608 8545 |
| Sunderland | 0845 608 8637 | 0345 608 8545 |
| Totton | 0845 608 8620 | 0345 608 8545 |
| Walsall | 0845 602 0206 | 0345 608 8545 |
| Watford | 0845 608 8583 | 0345 608 8545 |
| Wellingborough | 0845 609 4904 | 0345 608 8545 |
| Wolverhampton | 0845 600 3115 | 0345 608 8545 |
| Worcester | 0845 608 8665 | 0345 608 8545 |
| Worthing | 0845 608 8715 | 0345 608 8545 |
| Wrexham | 0845 600 3016 | 0345 608 8545 |
| York | 0845 608 8550 | 0345 608 8545 |
Whilst the 0845 telephone numbers do remain operational, Employment And Support Allowance (ESA) have started taking steps to change all official correspondence so that they reflect the new and potentially cheaper telephone service.
*See https://www.0345-numbers.uk for costs
If you are in the ESA support group, do You need to continue sending in sick notes?
no
Hi my Emily I need to no if I get my esa tomz because I have no money to phone please can sum one call my back please
Hi thre I was on pip but got taken off.. Just woundering if this will affect my esa I’ve not heard anything frm the esa saying so but just worried as sometimes they dnt tell u.
I’m Currently without a phone and can not contact them. Is there no email address? I’ve been discussed with all benefit system this far
Me need moneys fo da greens.
hi i am looking for a contact number to transfer my esa claim over to jsa please?
A very poor service , considering it’s a government site . I just tried to check if my questionnaire had been received and as usual was given the run around , i dialed 0800 055 6688 and was given the 0345 608 8545 number . I told the machine i wanted to talk about ESA ( Taking the precaution to say Employment and Support Allowance form ) . The wonderful technology that is so much better than a human at understanding the English language , started talking to me about ( JSA ) , Did not give me options 1-5 , thanked me for calling and hung up .
I need to contact the esa helpline but the number isn’t a free number it’s urgent I speak to someone
Can u e mail ESA haven’t had 2 payments? And can’t get through
My esa has stopped please let me know why
I have no money to call ESA please help
Hi my name is miss brookfield I dropped a sick note in to the Southampton job centre did you get it please let me no thanks
Am looking for someone to get back in touch with about my esa claim
Hi Adam,
You can call the ESA section on 0345 608 8545 during office hours. They do offer a semi-call-back service un that if they can’t answer your query when you initially call them the call centre will send an email to the processing section and ask that they call you back.
I am awaiting my Esa benefits and also payment areas due to a successfully tribunal award ..I have been waiting nearly 4 wks since the award and not heard nothing .. can you please tell me how long this will take ..I was awarded on 19th July and still not heard anything ..thanx
Give the ESA section a call and be ready to send a copy of the letter that you got from the tribunal to them as they often get the notification weeks after the event.
That’s a joke…. I’ve been on hold for 3 hours lol
I have sent esa all my pay slips ect and still haven’t received them i tried ringing four times in one week to be on hold for over half hour leaving me with no credit on my phone olease contact my email i have waited weeks now with no reply by phone or in writing its ridiculous this
I need a urgent call back please re: Atos losing my paperwork for my excisting ESA claim i have details of their receipt of this paperwork from Royal Mail i e date, time & name of person that signed for it.
I want my details back from yous and you cant even answer the fone
It does appear that someone has taken at least one apostrophe from you… here it is ‘ along with a free P and a H.
I do not expect to use sarcasm when replying to a customers enquiries. I expect an apology to your customer to be added here for my viewing and I will be in touch with your department head to find out who was actually responsible for the above comment.
I’ve been trying to get through on this number but keep getting cut of after 8 mins, is there a problem with telephone line?
I recived a txt from dwp today saying they have received my fit not and thete will be no no to send another until further notice.
does this mean I no longer need sick notes.like I have been doing every three months for the last 19 months ?
can some ring me about my esa plz
Were paying there eages,,,, thats why your on an hour,,, bardaric
No wonder they didn’t reply, if u want them to reply it might be a good idea to learn to spell in ENGLUND.
We don’t pay their aeges, we pay their wages. Also the word bardaric was probably written by a barbarian like yourself. Ya numbnut. No wonder people can’t get through when the lines are clogged by brain dead twats like you!
Maybe you could learn to spell England ????
DOH!
You are rude and I can bet your racist do you know loads for English visit Barbados and some live there and they make mistake spelling like anyone els is not because the person is from Barbados that they are dum is the level of socall education loads over here can’t spell and do you know that barbados have the highest education level in the world do some research you flesh eating walking dead check yourself before you insult other clearly you lack education that why you are on ESA lol
That’s a bit fukin harsh bit of racism there ain’t there u fukin twat just cus people r foreign and can’t type English properly dies not mean there brain dead u insensitive dick
I think you need some serious counselling if you are unable to express yourself without using gutter language
Like it
Just read you reply to a Mr Davies…top pickles is all I can say!
as most things on here pertain to dissability hen you might give a though to possible reasons why the spelling might not be perfect
or doesnt that make sense to you
was there any need for that. why, really, do you feel better now you have taken your frustration out on another individual in need of help. bet your really proud of yourself. what actually makes you better than the person you ridiculed????????
Thick f**k