Sky Contact Number – Sky Customer Service

You may use the below number to phone Sky customer service for support, help and any issues you may be having with their services including Sky TV, Sky Q, Broadband, Talk & newly launched mobile service. Sky free help line number is 0800 151 2747 but can also be reached on 0333 759 3788. We have provided both sky customer services and sky contact number for sales below. Sky helpline is available 24×7 to assist you.

0333 759 3788

*Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. If you’re not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply so check your provider’s tariff guide.


0800 151 2747


Contact Sky – 0800 151 2747

You can contact Sky by phoning Sky Customer Services on free phone number 0800 151 2747 which is free from both landline and mobiles. The sky phone number is free to call from landline and mobiles.

If you are looking to Contact Sky in a specific department you may use the numbers listed below in regards to your Sky services such as for example your Sky TV, Sky Broadband, Sky Talk, Sky Mobile.  Here you will find all the Sky’s phone numbers to directly connect you to a Sky customer service advisor helping you in all departments from downgrading/upgrading/cancelling your Sky services to help with your Sky Q box or engineer installation updates and changing planned engineer dates.

However if you are still not sure which Sky customer service department you should be connecting to then you can use the free phone number to contact Sky on 0800 151 2747.

Calls to Sky are inclusive for Sky Talk and Sky Mobile customers. However if you do not have either then calls will be charged at the same rate as 01, 02 and 03 numbers so if you have free inclusive minutes on landline & mobile then there would be no charge or else it would be charged at your standard local rate.

Sky TV Contact Numbers

If you’d like to sign up to Sky TV or have any issues with your Sky TV services whether that may be a issue with your satellite dish, Sky HD box or Sky Q box then you can contact Sky on 0330 0413 000 for customer service. This number can also be used for upgrading your Sky TV package and rearranging your Sky Engineer appointment.

Sky Broadband Contact Numbers

You can contact Sky Broadband for any issues you may have regarding your Sky ADSL or Fibre Broadband on 0330 0413 000. Sky Customer Service will be able to assist with any issues you have with your Sky Q Hub or Sky Broadband connection directly.

Sky Moving Home

If you are moving home and are in contract with Sky or you need to notify them of cancellation then you should contact Sky on 03300 413 000.

Sky Complaints

To make a complaint to Sky regarding any issues you may have, you can call 03300 413 000. They will also give you a reference which you should note down for future reference. Alternatively, if you wish to write into Sky to make a complaint you can do so at the below address:

  • Customer Complaints
    Sky Subscriber Services Ltd
    PO Box 43
    West Lothian
    EH54 7DD

Sky Login

To login to your Sky ID you can do so here: from here you will be able to manage your Sky account and see your latest bills & payments, see engineer appointments and reschedule where required and also track progress of any new orders.

Sky Help

You can find a wide range of guides on Sky Help, from here you will find a lot of answers to your questions from getting started with your shiny new Sky Q box to managing your account online.

77 Responses

  1. Mr p baker says:

    I need to speak to someone regarding a replacement sky TVs box.

  2. Brian Stevens says:

    I would like to cancel sky not yet been installed

  3. William Vanner says:

    Also, I have never heard of,or experienced, such a pathetic telephone system.
    Such disrespect to your customers.

  4. William Vanner says:

    I wish to speak to someone about my bill and problems with viewing.
    It is impossible to speak to a human in person after 4 days of trying so I have cancelled direct debit until some one calls me. I am not getting the service I was promised and charged for.

  5. Derek Bird says:


  6. Emily says:

    Iv been on hold for 30 mins. No answer is rediculous can’t wait to leave you guys.

  7. Jean black says:

    I want to join sky mobile but everything closed can you ring me back tomorrow

  8. Ad says:

    can’t get hold of customer service online or on the phone. very very disappointed since i need to move home and there is nobody who could help. i will now change to different provider.

  9. katlin Lopez says:

    i tried to speak with someone from sky and no one answer. i have been waiting for so long

  10. Andy Cox says:

    Why wont you answer the phone….I have been on hold for 32 mins listening to stupid music all I want to do is talk to someone surly that’s not too much to ask is it.

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