Email Address to contact DWP

Throughout our comments sections people are asking if it is possible to contact benefit sections like jobseekers Allowance, Employment Support allowance and Income support at the DWP by email.

The answer is Yes and No…. the DWP do not offer claimants the option of corresponding by email at the moment however it is possible to send a direct email to the manager of the Benefit Centre dealing with your application.

The DWP use a standard method of assigning email addresses to staff and as such if you know the first and 2nd name of a member of staff you can send them and email directly!

Please note that they are very unlikely to respond by email due to the data protection act but if you include your telephone number or enough information about your complaint to enable them to investigate and call you back then we have found that they will.

All DWP email address end with: @dwp.gsi.gov.uk and start with the 1st name then a ( . ) and the surname of the officer. As an example a manager called John Smith will have the email address [email protected].

So all you have to do is look at one of the letters sent to you by either the jobcentre or benefit section dealing with your claim and find the 1st named officer to guess an email address that will get you through.