Email Address to contact DWP
Throughout our comments sections people are asking if it is possible to contact benefit sections like jobseekers Allowance, Employment Support allowance and Income support at the DWP by email.
The answer is Yes and No…. the DWP do not offer claimants the option of corresponding by email at the moment however it is possible to send a direct email to the manager of the Benefit Centre dealing with your application.
The DWP use a standard method of assigning email addresses to staff and as such if you know the first and 2nd name of a member of staff you can send them and email directly!
Please note that they are very unlikely to respond by email due to the data protection act but if you include your telephone number or enough information about your complaint to enable them to investigate and call you back then we have found that they will.
All DWP email address end with: @dwp.gsi.gov.uk and start with the 1st name then a ( . ) and the surname of the officer. As an example a manager called John Smith will have the email address [email protected].
So all you have to do is look at one of the letters sent to you by either the jobcentre or benefit section dealing with your claim and find the 1st named officer to guess an email address that will get you through.
I’ve been trying to cancel a health assessment because I’m no longer on ESA. HAAS say they can’t cancel and to contact my jobcentre. My jobcentre say they can’t do it either. How can I cancel it?
I am out of the country and so cannot telephone you. I do not have any paperwork with me and so do not have any name to which I may address an email. I wish to inform you of the death of a claimant. Kindly respond to me at the email address below
Waiting s since 13\6\17 to find out bout ESA claim I asked to b bk dated from 16/5\17 I’ve not had any payment this is shockin
I have been emailing dwp for a full week asking what my sign on date is and had no response now i think ive missed appointment as ive had no response from the person im emailing but they do read emails regarding work but no response when enquiring about signing dates
a friend of mine has been with her partner 4 years and he has recently started hitting her. She is in full time work but she will have to give up work if she leaves him as she will have to move out of the town to move in with her parents. She does not drive either. Does anyone know if she quit her job due to this happening to her would she still be able to claim as normal? I know if you intentionally make yourself jobless you are not able to claim for a while but due to her situation she would not be leaving because she wants to, she would be leaving because she has to.
I’m trying to contact Ian Hartley whom is based at wall send job centre and works in compliance dept the mail he gave me won’t let me send messages please could you get him to e-mail me
Why is there no freephone number for DWP. A friend only has pay as you go and asked someone to ring back as had low credit. Was told no it wasn’t possible. He got cut off half way through call.
I have been on the phone all day to day to talk to an adviser but did not get a reply at all
Hi my name is adele would uses be able to get in contact with me please my mobile number is 07754377862
Please send me the email address that I need to contact to enable me to change the bank details that my IIDB ESA. PIP. And. WTC are paid into ?