PIP: Personal Independence Contact Number


In line with many Government Departments, the Personal Independence (PIP) Customer Service line has been moved from an 0845 Number to an 0345 Telephone Number.


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This change is in line with recent policy changes around cutting usage costs to benefit claimants when calling to report a change of Circumstances to the Personal Independence (PIP) section or when they simply want to chase the progress of an application.

The new Personal Independence (PIP) Number is 0800 121 4433

It is worth noting that whilst 0345 Numbers are not technically ‘free’ they are treated in the same way as telephone numbers beginning 01 and 02 and as such will be taken from your inclusive minutes if you are calling from a mobile.



More information about out of plan Mobile Call charges to 0345 Telephone Numbers can be found by following the button below

0345 Mobile Costs

40 Responses

  1. Julie says:

    I’m getting dla I applied for pip a few months ago I had an face to face assessment a bout a month ago but had no decision. If I get pip although I’m on dla do I get back payment from the day and date I aplyed especially if I get awarded more than dla ?

  2. I haven’t received any notification that you’ve received my appeal application. I’m concerned because my social worker was late sending it back. What do I do???

  3. Denise L.Leatherbarrow nino=NB812225B says:

    Please send me an update letter with my score included, I am applying for a Blue Badge at my local concil. Thanks in anticipation.

  4. i my assessed on the 13th march in Dorchester at new poundbury .i was told dealing with it .all ready on pip but in for extra health paper work 9/09/2018 time 13.05.monday many thanks hope hear back from you from email

  5. Philippa Jane Brown says:

    Why exacerbate the process by continually cutting claimants off. It is stressful enough without being mucked around

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