First Direct FREE 0345 Contact Number

Today we can confirm that First Direct Bank have officially adopted 0345 telephone numbers for their customer service networks.


New customers: 0345 6002 424
Existing Customers: 0345 6100 100

This is great news as it means that customers who want to contact First Direct Bank to notify a change of address, complain or who need general advice won’t be charged for calls from BT Landlines and will be able to use inclusive Mobile minutes without incurring any additional costs.

Whilst the 0845 telephone numbers do remain operational, First Direct Bank have started taking steps to change all official correspondence so that they reflect the new and potentially cheaper telephone service.

1 Response

  1. Raymond Licence says:

    Dear First Direct, I would like to open a current account with you transferring from Santander. Would it be possible to post documentation proof to you?

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