Halifax Customer Service Contact Number


Today we can confirm that Halifax Bank have officially adopted 0345 telephone numbers for their customer service networks. You can contact Halifax customer service for free using the number below.

Halifax Customer Service Contact
0345 720 3040 or 0345 739 4959

Halifax is a British bank operated by Bank Of Scotland which itself is owned by Lloyds Banking Group. Here you will be able to find Halifax numbers to contact customer service on any issues you may have your financial services.


Halifax Bank Accounts

Bank AccountsTelephone numberOpening hours
View the range of bank accounts Halifax offer0345 720 3040

If you’re calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0)113 242 1984.

Lost and stolen cards

Existing customers
24 hours a day, 7 days a weekNew customers
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Savings

Savings (including cash ISAs)Telephone numberOpening hours
Compare Halifax savings accounts0345 726 3646

If you’re calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 113 242 2005.Lost and stolen cardsFor Self Select Stocks and Shares ISAs see Share DealingFor stocks and shares ISAs see Investments
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Mortgages

MortgagesTelephone numberOpening hours
View the Halifax Mortgage products we offer0345 850 3705

Apply for a mortgage, review your existing Halifax mortgage or borrow more money.

Mon-Fri: 8am-8pm
Sat: 9am-4pm

Credit Cards

Credit CardsTelephone numberOpening hours
Compare a range of Halifax Credit CardsGeneral Credit Card Services Queries
0345 944 4555If you’re calling from abroad you can call us on +44 (0) 1733 573 189.
24 hours a day, 7 days a week
To apply or discuss application queries
0800 028 3258
Some credit card offers shown on our site may only be available if you apply online.
Mon-Fri: 8am-10pm
Sat-Sun: 8am-7pm
Repayment Cover
0345 605 1150
Mon-Fri: 8am-10pm
Sat: 8am-7pm
Card Care
0844 871 5408Lost and stolen cards
24 hours a day, 7 days a week

Personal Loans

Personal LoansTelephone numberOpening hours
Personal loans for existing Halifax customersCustomers with agreements starting with “100”, “77” or “7/”
0345 604 7292
Mon-Sun: 8am-10pm
Customers with agreements starting with “84” or “15”
0345 724 3444
Option 2, then option 2
Mon-Fri: 8am-8pm
Sat: 8:30am-6pm
Sun: 9:30am-5:30pm
Halifax customers wanting to apply for a new loan
0345 724 3444
Option 2

Mon-Fri: 8am-10pm
Sat: 9am-6pm
Sun: 9.30am-5.30pm

Car Finance

Car FinanceTelephone numberOpening hours
Halifax Car Plan Extra+44 (0)333 202 7967

9am – 6pm 7 days a week.

Insurance

InsuranceTelephone numberOpening hours
Home insuranceExisting home insurance customers
To help us understand why you are calling and to get you to the right place, please use the first 3 letters of your policy number to determine which policy you have with us:HDA
General Enquiries / Renewals: 0345 604 6532
Claims: 0345 604 6619
24Hr Emergency Homeline: 0345 601 2651
Legal Helpline: 0345 604 6509HAP
General Enquiries / Renewals / Claims: 0345 300 5178
24Hr Emergency Homeline: 0345 601 2651
Legal Helpline: 0345 604 6509HIA
General Enquiries / Renewals / Claims: 0345 604 6531
24Hr Emergency Homeline: 0345 601 2651
Legal Helpline: 0345 604 6509Any other policy
General Enquiries / Renewals / Claims: 0345 600 6001
24Hr Emergency Helpline: 0345 602 7307
Legal Helpline: 0345 603 2254
Mon-Fri: 8am-6pm
Sat: 9am-1pm
New customers:
0800 500 3973
Mon-Fri: 8am-8pm
Sat: 8am-4pm
Car InsuranceNew Customers:
0330 0189539
Mon-Fri: 8am-9pm
Sat and public holidays: 9am-5pm
Sun: 10am-4pm

Existing customers:
If you need to change any details or for
renewal queries call on 0344 2090471.
Mon-Fri: 8am-9pm
Sat and public holidays: 9am-5pm
Sun: 10am-4pm

Making a claim:
If you need to make a claim, please call on
0344 2090472.
For windscreen repairs and claims call on
0330 0181889.
Lines open 24 hours a day.
Travel insurance0345 307 3801
Existing customers
(policies taken out on or
after 22nd November 2015)
Mon – Sat: 8am – 8pm
Sun: 9am – 5pm
0345 604 9839
Existing customers
(policies taken out before
22nd November 2015)
Mon – Sat: 8am – 8pm

0345 307 3801New customers
Mon – Sat: 8am – 8pm
Sun: 9am – 5pm

Pet Insurance0845 850 0265Mon-Fri: 8am-8pm
Sat: 9am-5pm
Protection Insurance0345 600 1751Mon-Fri: 8:30am-6pm
Sat: 9am-12:30pm

We welcome calls from the Next Generation Text Service. If you want to communicate with one of our representatives add 18001 before the number you require. For more information visit Next Generation Text (NGT) Service website.

Investments

InvestmentsTelephone numberOpening hours
View the range of investment products we offer0345 835 5726

Mon-Fri: 8am-5pm
Sat: 9am-1pm

Manage investments purchased
in branch

0345 600 0169

Mon-Fri: 8am-6pm
Sat: 9am-12:30pm

Travel Money

Travel MoneyTelephone numberOpening hours
Order your Travel Money online today0345 246 0006

Mon-Fri: 8am-10pm
Sat-Sun: 10am-8pm

Share Dealing

Share DealingTelephone numberOpening hours
View our range of share dealing products0345 722 5525

If you’re calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 113 270 1154.

Mon-Fri: 8am-9:15pm
Sat: 9am-1pm

Online Banking

Online Banking HelpdeskTelephone numberOpening hours
Sign in

Register for Online Banking

0345 602 0000

If you’re calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 113 279 8302.

Before calling us, try using our Online Banking help. You may find the answer to your enquiry on our site without needing to call us.

24 hours a day, 7 days a week

Bereavement help and advice

Bereavement help and adviceTelephone numberOpening hours
Help following a bereavement

0800 028 1057

If you’re calling from abroad or would prefer not to use the 0800 number, you can call us on +44 (0) 113 366 0145.

24 hours a day
7 days a week

Lost and stolen cards

Lost and stolen cardsTelephone numberOpening hours
0800 0 15 15 15

If you’re calling from abroad you can call us on +44 (0) 113 242 8196 or report your card lost or stolen if you’re registered for Online Banking.

Or, you can report your lost or stolen card if you’re registered for Online Banking. Simply sign in and fill in our online form.

24 hours a day, 7 days a week

Call Halifax from abroad

Call us from abroadTelephone numberOpening hours
For enquiries on all products and services
+44 113 242 2229For advice on using our Online Banking service
+44 113 279 8302

Halifax number source: http://www.halifax.co.uk/contactus/call-us/

1 Response

  1. tracey martin says:

    i have just received an itemised bill from virgin and been charged £4.74 for a 50m call to the bank beware not all calls are free using this number.

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