DWP Contact Number 0345


Due to a change in legislation it is no longer legal for Business to use 0845 telephones for customer service or enquiry lines, as such the DWP have now switched all Benefit Centre lines over to 0345 numbers that are charged at standard  rates.

This means that calls from most mobiles will be free as a telephone number starting 0345 is now classed as a local call and is within inclusive minutes.



Primary Benefit Line Old 0845 Number 0345 Number
Aberdeen0845 608 87490345 608 8545
Barnsley0845 608 85600345 608 8545
Basildon0845 608 85750345 608 8545
Bathgate0845 608 86300345 608 8545
Belfast0845 608 87700345 608 8545
Birkenhead0845 608 85290345 608 8545
Bolton0845 608 85310345 608 8545
Bradford0845 608 85560345 608 8545
Bristol East0845 608 85970345 608 8545
Burnley0845 608 85020345 608 8545
Bury St Edmunds0845 608 86180345 608 8545
Caerphilly0845 608 85620345 608 8545
Cannock0845 608 86760345 608 8545
Canterbury0845 608 85010345 608 8545
Chester0845 608 85340345 608 8545
Chesterfield0845 608 85210345 608 8545
Chippenham0845 608 86210345 608 8545
Chorlton0845 608 85040345 608 8545
Clyde & Fife0845 608 85820345 608 8545
Clydebank0845 600 15060345 608 8545
Coatbridge0845 608 86450345 608 8545
Cosham0845 608 85730345 608 8545
Derby0845 608 85060345 608 8545
Doncaster0845 608 85080345 608 8545
Exeter0845 608 85640345 608 8545
Glasgow0845 603 63470345 608 8545
Gloucester0845 608 86240345 608 8545
Greenock0845 608 85980345 608 8545
Hackney0845 600 63340345 608 8545
Halifax0845 608 85480345 608 8545
Handsworth0845 608 86480345 608 8545
Hanley0845 608 86730345 608 8545
Hastings0845 608 87570345 608 8545
Hull0845 608 85460345 608 8545
Huyton0845 608 85350345 608 8545
Hyde0845 608 85260345 608 8545
Ilford0845 600 26120345 608 8545
Kilmarnock0845 608 86320345 608 8545
Leeds0845 608 85900345 608 8545
Leicester0845 608 85250345 608 8545
Lincoln0845 608 85320345 608 8545
Lisahally0845 603 57590345 608 8545
Llanelli0845 608 85540345 608 8545
Luton0845 608 86270345 608 8545
Makerfield0845 377 60010345 608 8545
Mansfield0845 608 85180345 608 8545
Merthyr Tydfil0845 608 85520345 608 8545
Newcastle0845 608 86420345 608 8545
Newport0845 608 85690345 608 8545
Norwich0845 608 85710345 608 8545
Nottingham0845 608 85280345 608 8545
Oldham0845 608 85230345 608 8545
Peterborough0845 608 86030345 608 8545
Plymouth0845 603 60950345 608 8545
Preston0845 608 85240345 608 8545
Ramsgate0845 608 86260345 608 8545
Ravenhurst0845 608 86570345 608 8545
Sheffield0845 600 12670345 608 8545
St Austell0845 608 85780345 608 8545
St Helens0845 608 85030345 608 8545
Stockton0845 600 16510345 608 8545
Stratford0845 600 01480345 608 8545
Sunderland0845 608 86370345 608 8545
Totton0845 608 86200345 608 8545
Walsall0845 602 02060345 608 8545
Watford0845 608 85830345 608 8545
Wellingborough0845 609 49040345 608 8545
Wolverhampton0845 600 31150345 608 8545
Worcester0845 608 86650345 608 8545
Worthing0845 608 87150345 608 8545
Wrexham0845 600 30160345 608 8545
York0845 608 85500345 608 8545

Phone the DWP contact number 0800 055 6688 number that is free for new benefit claims. In case you have hearing difficulties, please dial free phone number 0800 023 4888.

For claims that are present, there are various phone numbers to call based on the kind of benefit you are enquiring about. When calling for an existent claim, you will need to provide your date of birth and your National Insurance number. If you do not need a National Insurance number yet, apply by telephone for it. The National Insurance number application helpline is 0345 600 0643. They can be available from Monday to Friday, 8 am to 6 pm

For Income Support, Jobseeker’s Allowance, Incapacity Benefit, and Employment and Support Allowance inquiries, contact the DWP customer service number 0345 608 8545. Dial 0345 608 8551 in the event you are employing a textphone.

This is, also, the number to make a complaint about the advantages mentioned previously. Send it in writing to the “Department for Work and Pensions, PO Box 50101, London, SW1P 2WU”.

19 Responses

  1. Diane Howard says:

    Whats the address to send sick notes to

  2. Dennis Peel says:

    what is the email address for DWP Wolverhampton.

  3. CRAIG BELL says:

    I was recently i hospital for just under 3 weeks. While in my house was either broken into or just completely trashed. Anyway it left me badly traumatised by the whole event and i have now had to move in with an aunt. due to this happening i missed my medical and filled in a form stating these matters. how long will it take to hear back. As doctors have stated i need to keep up my strength by eating and keeping warm. but without money i can’t do neither. Can u give me any advise on how to contact clydebank delivery centre online as i have no telephone.

  4. Ms Rock says:

    Seven weeks to obtain esa amounts in a tax year!!!! Failure to call back as seven times and when did not what asked for!!! Rude cow called Helen hung up as she did not want to go one step further and actually help!! Solicitor now instructed and will be claiming for time failure to provide quality customer service and money wasted topping up phone to get zilch!!!! Will be highlighting in Press! Being paid to frustrate customers!!! Useless!!

  5. Liam stafford says:

    I have received a letter about my sick note I sent it in on the 16/6/2016 can you check for me that you have received it I sent it too Sunderland benefits center Wolverhampton

  6. catherine whitehead says:

    how can I contact the decision maker by email

  7. neesargon says:

    Does anyone know the fax number or email address of the DWP, Belfast please?
    They don’t make it easy to get information, do they?

  8. Jacqueline gavens says:

    I need to get my form signed to prove I’m on benefits to student finance how can I do this a sap do I have to bring into Stratford office or can any job centre sign my form

  9. Al says:

    Your phone lines are down for the 03456088545 number. If you select JSA it does 6 rings then goes dead. I have tried 5 times this morning and have got no way of getting in touch with you. Date 29th March 2016. My money did not go in last week

  10. Terence Anthony Clarke says:

    To Whom it may concern could you please tell me why i have not got my E.S.A money that i was to get on the friday the 4th is there any reason why i did not get my money my NH num 12-51-94-C or you may contact me on 07814743262 to speed thing up and give me a reason why i never got it

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