DWP Contact Number 0345
Due to a change in legislation it is no longer legal for Business to use 0845 telephones for customer service or enquiry lines, as such the DWP have now switched all Benefit Centre lines over to 0345 numbers that are charged at standard rates.
| Primary Benefit Line | Old 0845 Number | 0345 Number |
|---|---|---|
| Aberdeen | 0845 608 8749 | 0345 608 8545 |
| Barnsley | 0845 608 8560 | 0345 608 8545 |
| Basildon | 0845 608 8575 | 0345 608 8545 |
| Bathgate | 0845 608 8630 | 0345 608 8545 |
| Belfast | 0845 608 8770 | 0345 608 8545 |
| Birkenhead | 0845 608 8529 | 0345 608 8545 |
| Bolton | 0845 608 8531 | 0345 608 8545 |
| Bradford | 0845 608 8556 | 0345 608 8545 |
| Bristol East | 0845 608 8597 | 0345 608 8545 |
| Burnley | 0845 608 8502 | 0345 608 8545 |
| Bury St Edmunds | 0845 608 8618 | 0345 608 8545 |
| Caerphilly | 0845 608 8562 | 0345 608 8545 |
| Cannock | 0845 608 8676 | 0345 608 8545 |
| Canterbury | 0845 608 8501 | 0345 608 8545 |
| Chester | 0845 608 8534 | 0345 608 8545 |
| Chesterfield | 0845 608 8521 | 0345 608 8545 |
| Chippenham | 0845 608 8621 | 0345 608 8545 |
| Chorlton | 0845 608 8504 | 0345 608 8545 |
| Clyde & Fife | 0845 608 8582 | 0345 608 8545 |
| Clydebank | 0845 600 1506 | 0345 608 8545 |
| Coatbridge | 0845 608 8645 | 0345 608 8545 |
| Cosham | 0845 608 8573 | 0345 608 8545 |
| Derby | 0845 608 8506 | 0345 608 8545 |
| Doncaster | 0845 608 8508 | 0345 608 8545 |
| Exeter | 0845 608 8564 | 0345 608 8545 |
| Glasgow | 0845 603 6347 | 0345 608 8545 |
| Gloucester | 0845 608 8624 | 0345 608 8545 |
| Greenock | 0845 608 8598 | 0345 608 8545 |
| Hackney | 0845 600 6334 | 0345 608 8545 |
| Halifax | 0845 608 8548 | 0345 608 8545 |
| Handsworth | 0845 608 8648 | 0345 608 8545 |
| Hanley | 0845 608 8673 | 0345 608 8545 |
| Hastings | 0845 608 8757 | 0345 608 8545 |
| Hull | 0845 608 8546 | 0345 608 8545 |
| Huyton | 0845 608 8535 | 0345 608 8545 |
| Hyde | 0845 608 8526 | 0345 608 8545 |
| Ilford | 0845 600 2612 | 0345 608 8545 |
| Kilmarnock | 0845 608 8632 | 0345 608 8545 |
| Leeds | 0845 608 8590 | 0345 608 8545 |
| Leicester | 0845 608 8525 | 0345 608 8545 |
| Lincoln | 0845 608 8532 | 0345 608 8545 |
| Lisahally | 0845 603 5759 | 0345 608 8545 |
| Llanelli | 0845 608 8554 | 0345 608 8545 |
| Luton | 0845 608 8627 | 0345 608 8545 |
| Makerfield | 0845 377 6001 | 0345 608 8545 |
| Mansfield | 0845 608 8518 | 0345 608 8545 |
| Merthyr Tydfil | 0845 608 8552 | 0345 608 8545 |
| Newcastle | 0845 608 8642 | 0345 608 8545 |
| Newport | 0845 608 8569 | 0345 608 8545 |
| Norwich | 0845 608 8571 | 0345 608 8545 |
| Nottingham | 0845 608 8528 | 0345 608 8545 |
| Oldham | 0845 608 8523 | 0345 608 8545 |
| Peterborough | 0845 608 8603 | 0345 608 8545 |
| Plymouth | 0845 603 6095 | 0345 608 8545 |
| Preston | 0845 608 8524 | 0345 608 8545 |
| Ramsgate | 0845 608 8626 | 0345 608 8545 |
| Ravenhurst | 0845 608 8657 | 0345 608 8545 |
| Sheffield | 0845 600 1267 | 0345 608 8545 |
| St Austell | 0845 608 8578 | 0345 608 8545 |
| St Helens | 0845 608 8503 | 0345 608 8545 |
| Stockton | 0845 600 1651 | 0345 608 8545 |
| Stratford | 0845 600 0148 | 0345 608 8545 |
| Sunderland | 0845 608 8637 | 0345 608 8545 |
| Totton | 0845 608 8620 | 0345 608 8545 |
| Walsall | 0845 602 0206 | 0345 608 8545 |
| Watford | 0845 608 8583 | 0345 608 8545 |
| Wellingborough | 0845 609 4904 | 0345 608 8545 |
| Wolverhampton | 0845 600 3115 | 0345 608 8545 |
| Worcester | 0845 608 8665 | 0345 608 8545 |
| Worthing | 0845 608 8715 | 0345 608 8545 |
| Wrexham | 0845 600 3016 | 0345 608 8545 |
| York | 0845 608 8550 | 0345 608 8545 |
Phone the DWP contact number 0800 055 6688 number that is free for new benefit claims. In case you have hearing difficulties, please dial free phone number 0800 023 4888.
For claims that are present, there are various phone numbers to call based on the kind of benefit you are enquiring about. When calling for an existent claim, you will need to provide your date of birth and your National Insurance number. If you do not need a National Insurance number yet, apply by telephone for it. The National Insurance number application helpline is 0345 600 0643. They can be available from Monday to Friday, 8 am to 6 pm
For Income Support, Jobseeker’s Allowance, Incapacity Benefit, and Employment and Support Allowance inquiries, contact the DWP customer service number 0345 608 8545. Dial 0345 608 8551 in the event you are employing a textphone.
This is, also, the number to make a complaint about the advantages mentioned previously. Send it in writing to the “Department for Work and Pensions, PO Box 50101, London, SW1P 2WU”.
They don’t answer the phone or reply on here either.
Completely could not care less could they?
Bloody ridiculous , been on hold for an hour , obviously not going to answer it .
Tried 2 days in a row to phone 03456088545 for help with my JSA claim ; each call went to someone who was not a JSA adviser and who could not provide the info/answers I need. The second person said they would try to get someone from Caerphilly B.O. to contact me as the phone line is not working properly at the moment. Both advisers tried to help but were not equipped to do so. They were also unable to tell me when the “system” would be working properly again…
Does anyone ever answer the phone????????????????