Sky Contact Number – Sky Customer Service

You may use the below number to phone Sky customer service for support, help and any issues you may be having with their services including Sky TV, Sky Q, Broadband, Talk & newly launched mobile service. Sky free help line number is 0800 151 2747 but can also be reached on 0333 759 3788. We have provided both sky customer services and sky contact number for sales below. Sky helpline is available 24×7 to assist you.

SKY CUSTOMER SERVICE PHONE NUMBER:
0333 759 3788


*Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. If you’re not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply so check your provider’s tariff guide.

 

SALES – SKY CONTACT NUMBER:
0800 151 2747

 

Contact Sky – 0800 151 2747

You can contact Sky by phoning Sky Customer Services on free phone number 0800 151 2747 which is free from both landline and mobiles. The sky phone number is free to call from landline and mobiles.

If you are looking to Contact Sky in a specific department you may use the numbers listed below in regards to your Sky services such as for example your Sky TV, Sky Broadband, Sky Talk, Sky Mobile.  Here you will find all the Sky’s phone numbers to directly connect you to a Sky customer service advisor helping you in all departments from downgrading/upgrading/cancelling your Sky services to help with your Sky Q box or engineer installation updates and changing planned engineer dates.

However if you are still not sure which Sky customer service department you should be connecting to then you can use the free phone number to contact Sky on 0800 151 2747.

Calls to Sky are inclusive for Sky Talk and Sky Mobile customers. However if you do not have either then calls will be charged at the same rate as 01, 02 and 03 numbers so if you have free inclusive minutes on landline & mobile then there would be no charge or else it would be charged at your standard local rate.

Sky TV Contact Numbers

If you’d like to sign up to Sky TV or have any issues with your Sky TV services whether that may be a issue with your satellite dish, Sky HD box or Sky Q box then you can contact Sky on 0330 0413 000 for customer service. This number can also be used for upgrading your Sky TV package and rearranging your Sky Engineer appointment.

Sky Broadband Contact Numbers

You can contact Sky Broadband for any issues you may have regarding your Sky ADSL or Fibre Broadband on 0330 0413 000. Sky Customer Service will be able to assist with any issues you have with your Sky Q Hub or Sky Broadband connection directly.

Sky Moving Home

If you are moving home and are in contract with Sky or you need to notify them of cancellation then you should contact Sky on 03300 413 000.

Sky Complaints

To make a complaint to Sky regarding any issues you may have, you can call 03300 413 000. They will also give you a reference which you should note down for future reference. Alternatively, if you wish to write into Sky to make a complaint you can do so at the below address:

  • Customer Complaints
    Sky Subscriber Services Ltd
    PO Box 43
    Livingston
    West Lothian
    EH54 7DD

Sky Login

To login to your Sky ID you can do so here: https://skyid.sky.com/signin/ from here you will be able to manage your Sky account and see your latest bills & payments, see engineer appointments and reschedule where required and also track progress of any new orders.

Sky Help

You can find a wide range of guides on Sky Help, from here you will find a lot of answers to your questions from getting started with your shiny new Sky Q box to managing your account online.

77 Responses

  1. Suzanne Kidd says:

    As a vulnerable person, I am 92 years old, how do I contact Sky to discuss my monthly payments. Your customer service line says you are prioritising vulnerable customers, then there are 6 options, whichever you select it cuts off the call after a minute. So can you let me have the number to call so I can discuss with someone. My daughter looked for help online but there is no relevant link.

  2. A Wass says:

    Been trying to find out why my viewing card has suddenly stopped working.been thorough all tests no good.like everyone else cannot find a person to talk to.come on sky talk to your customers.

  3. clive follows says:

    customer service crap no help when needed but quick enough to take money.talking to a bloody machine at high risk with nothing to keep me company. ABSOLUTELY DISGUSTING THANKS FOR NOTHING

  4. Ruth says:

    I want to access my emails on the sky website but my username and password were rejected. I was sent a code to type in but still no success. What shall I do?

  5. Geraint Jones says:

    Can a human please phone or email me to sort account out PLEASE

  6. Tom Scott says:

    Been trying to contact SKY for two days- 11 different phone numbers tried- cannot get through on any of them, would be nice to speak to someone who could point you in the right direction instead of an answer machine-not impressed…

  7. mrs theresa core says:

    I would like to cancel my sky broadband , i had it installed on 6/2/2020 , i had 2 weeks cooling off period

  8. manohar devgun says:

    I would like to remove TV service out of my existing contract.
    Thank you

  9. I have been trying unsuccessfully for the last 2 hours to speak to a human being in the sky customer service department. I currently cannot access my Sky Account, I haven’t been able to send or receive emails for over a week and every number I call connects me to some automated moron. Can someone please call me on either 0191 4144153 or 07889867081 Thank You.

  10. Anne Lingard says:

    I need to cancel ‘boxsets’ but can not get through on line. My last call informed me that there was a 20 minute wait. Please cancel boxsets for me as of today.

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