GiffGaff customer service number


GiffGaff, the leading mobile phone network operator, is based in the UK. The owner of Giffgaff is O2 network’s owner ‘Telefonica’. The launching of Giffgaff was on November 25, 2009, and every year has added new services to the customers.

At the time of launching, they offered prepaid connection for the 3G and 2G mobile phones. After that, they have added more minutes, data and text, and the plan was called goody bags. The goody bags then developed an advanced service which was known as Giga bags. In the year 2014, Giffgaff started providing the  4G network and service to more mobile phones.


>

Complaint Registration

They will always provide you the best service. However, if finding anything wrong, just contact them, and they will try to solve the problem very soon. You can use their service called Asks an Agent for getting this facility. You just need to post your questions in the online portal and their agents will fix the issue within 24 hours.

For contacting Giffgaff’s agent, you have to register and login into “http//community.giffgaff.com/t5/Help-Support/bd-p/QA1,”  and post all your queries on it . You can discuss the questions in the community forum of Giffgaff, which will provide you suitable answers. You will get the service anytime, and they are promising that whatever issue you are facing, they will solve it within one day.

You can send the complaints also through the mail or by an email. The email address of Giffgaff is [email protected].

If you want to make the payment through online, you have to register on www.giffgaff.com. After registering, you will be able to pay the amount. You can also check your transaction details with Giffgaff.

You can send all the complaints about the network connection and the service provided by Giffgaff to the Ombudsman service. You can contact them by sending a letter or by contacting through telephone, mobile or fax.

http://www.giffgaff.com/support/complaints/complaints-code

GiffGaff Customer Service Address

You can contact Giffgaff for any assistance by sending a mail to the below address,



  • Giffgaff Ltd
    Hertz House
    11 Vine Street
    Uxbridge
    Middlesex
    UBB 1QE

While sending the letter, never forget to write your contact address on the backside of the envelope. You will not get a reply on the phone, and the office is dealing with complaint letters only.The company will reply you through a letter after they find a solution for your complaint.

13 Responses

  1. gerald says:

    I am not happy with these services and I have been patient waiting for the problem to be resolved 🙁

  2. bob says:

    I am not happy with your services, my data is not working. I have been patient for a few hours thinking the problem would be resolved. Not happy!!! 🙁

  3. G Ambrose says:

    GIFFGAFF ARE THE WORST COMPANY THAT I HAVE EVER HAD THE MISFORTUNE TO USE. ANY PROBLEMS, YOU CANNOT CONTACT THEM, NO PHONE NUMBER, NO EMAIL BUT THEY WILL RIP YOU OFF WHEN IT COMES TO TAKING YOUR MONEY. YOU MAY THINK THAT YOU HAVE PAID FOR SAY SERVICE 1, BUT WHEN YOU FINALLY GET IT, IT IS SERVICE 2, SO NO FREE CALLS AND TEXTS WHEN THAT IS WHAT YOU HAVE PAID FOR, INSTEAD JUST CALLS AND TEXTS TO THE VALUE OF £10.00. ABSOLUTE RUBBISH COMPANY

Leave a Reply

Your email address will not be published. Required fields are marked *