Employment And Support Allowance (ESA) have officially adopted 0345 / 0800 telephone numbers for their customer service networks, making calls now free when you have inclusive minutes. You can now use the contact number below.
FREE* Employment And Support Allowance
ESA CONTACT NUMBER HELPLINE
0800 169 0310
“This is great news as it means that customers who want to contact Employment And Support Allowance (ESA) to check on a benefit applications, notify a change of address, complain or who need general advice won’t be charged for calls from BT Landlines and will be able to use inclusive Mobile minutes without incurring any additional costs.”
EMAIL DWP HERE!
IS YOUR CALL URGENT? UNLOCK REGIONAL ESA CONTACT NUMBERS
| Primary Benefit Line | Old 0845 Number | 0345 Number |
|---|
| Aberdeen | 0845 608 8749 | 0345 608 8545 |
| Barnsley | 0845 608 8560 | 0345 608 8545 |
| Basildon | 0845 608 8575 | 0345 608 8545 |
| Bathgate | 0845 608 8630 | 0345 608 8545 |
| Belfast | 0845 608 8770 | 0345 608 8545 |
| Birkenhead | 0845 608 8529 | 0345 608 8545 |
| Bolton | 0845 608 8531 | 0345 608 8545 |
| Bradford | 0845 608 8556 | 0345 608 8545 |
| Bristol East | 0845 608 8597 | 0345 608 8545 |
| Burnley | 0845 608 8502 | 0345 608 8545 |
| Bury St Edmunds | 0845 608 8618 | 0345 608 8545 |
| Caerphilly | 0845 608 8562 | 0345 608 8545 |
| Cannock | 0845 608 8676 | 0345 608 8545 |
| Canterbury | 0845 608 8501 | 0345 608 8545 |
| Chester | 0845 608 8534 | 0345 608 8545 |
| Chesterfield | 0845 608 8521 | 0345 608 8545 |
| Chippenham | 0845 608 8621 | 0345 608 8545 |
| Chorlton | 0845 608 8504 | 0345 608 8545 |
| Clyde & Fife | 0845 608 8582 | 0345 608 8545 |
| Clydebank | 0845 600 1506 | 0345 608 8545 |
| Coatbridge | 0845 608 8645 | 0345 608 8545 |
| Cosham | 0845 608 8573 | 0345 608 8545 |
| Derby | 0845 608 8506 | 0345 608 8545 |
| Doncaster | 0845 608 8508 | 0345 608 8545 |
| Exeter | 0845 608 8564 | 0345 608 8545 |
| Glasgow | 0845 603 6347 | 0345 608 8545 |
| Gloucester | 0845 608 8624 | 0345 608 8545 |
| Greenock | 0845 608 8598 | 0345 608 8545 |
| Hackney | 0845 600 6334 | 0345 608 8545 |
| Halifax | 0845 608 8548 | 0345 608 8545 |
| Handsworth | 0845 608 8648 | 0345 608 8545 |
| Hanley | 0845 608 8673 | 0345 608 8545 |
| Hastings | 0845 608 8757 | 0345 608 8545 |
| Hull | 0845 608 8546 | 0345 608 8545 |
| Huyton | 0845 608 8535 | 0345 608 8545 |
| Hyde | 0845 608 8526 | 0345 608 8545 |
| Ilford | 0845 600 2612 | 0345 608 8545 |
| Kilmarnock | 0845 608 8632 | 0345 608 8545 |
| Leeds | 0845 608 8590 | 0345 608 8545 |
| Leicester | 0845 608 8525 | 0345 608 8545 |
| Lincoln | 0845 608 8532 | 0345 608 8545 |
| Lisahally | 0845 603 5759 | 0345 608 8545 |
| Llanelli | 0845 608 8554 | 0345 608 8545 |
| Luton | 0845 608 8627 | 0345 608 8545 |
| Makerfield | 0845 377 6001 | 0345 608 8545 |
| Mansfield | 0845 608 8518 | 0345 608 8545 |
| Merthyr Tydfil | 0845 608 8552 | 0345 608 8545 |
| Newcastle | 0845 608 8642 | 0345 608 8545 |
| Newport | 0845 608 8569 | 0345 608 8545 |
| Norwich | 0845 608 8571 | 0345 608 8545 |
| Nottingham | 0845 608 8528 | 0345 608 8545 |
| Oldham | 0845 608 8523 | 0345 608 8545 |
| Peterborough | 0845 608 8603 | 0345 608 8545 |
| Plymouth | 0845 603 6095 | 0345 608 8545 |
| Preston | 0845 608 8524 | 0345 608 8545 |
| Ramsgate | 0845 608 8626 | 0345 608 8545 |
| Ravenhurst | 0845 608 8657 | 0345 608 8545 |
| Sheffield | 0845 600 1267 | 0345 608 8545 |
| St Austell | 0845 608 8578 | 0345 608 8545 |
| St Helens | 0845 608 8503 | 0345 608 8545 |
| Stockton | 0845 600 1651 | 0345 608 8545 |
| Stratford | 0845 600 0148 | 0345 608 8545 |
| Sunderland | 0845 608 8637 | 0345 608 8545 |
| Totton | 0845 608 8620 | 0345 608 8545 |
| Walsall | 0845 602 0206 | 0345 608 8545 |
| Watford | 0845 608 8583 | 0345 608 8545 |
| Wellingborough | 0845 609 4904 | 0345 608 8545 |
| Wolverhampton | 0845 600 3115 | 0345 608 8545 |
| Worcester | 0845 608 8665 | 0345 608 8545 |
| Worthing | 0845 608 8715 | 0345 608 8545 |
| Wrexham | 0845 600 3016 | 0345 608 8545 |
| York | 0845 608 8550 | 0345 608 8545 |
Whilst the 0845 telephone numbers do remain operational, Employment And Support Allowance (ESA) have started taking steps to change all official correspondence so that they reflect the new and potentially cheaper telephone service.
*See https://www.0345-numbers.uk for costs
I have no credit call and I would like to get in contact with ESA please… used my last minutes and got hung up on…
I put my claim in back in march with a back date to January, I have not received a penny yet in fact I have had my medical date changed for the 3rd time, 9 months with no money this is cruel & unusual treatment of a disabled person something needs doing 6 months of having to use a food bank so I can eat, something needs sorting & now
I need to send a letter with some receipts but I don’t know the right ADRESS to send them to
I would like to no if myese payment is contribution or other as I am trying for boiler and they want to no what catogree I am
I keep getting cut off!
Need someone to ring me please
Don’t call them unless it’s claim ESA or starve. Seriously. I just spent 18 minutes on hold (for the hudredth time) while being subjected to endless repetitive strains of a few bars of Vivaldi which sound like a drunken night in Hell over a phone line, while being repeatedly told by some patronising robot voice that I might prefer to call back later. She then proceeds to read out the entire .gov website address while I sit wondering if I’m even in the hold queue anymore. Guess what, lady, I wouldn’t prefer to call back later. That’s why I called now. I’d prefer not to have to endure auditory rape in the name of £73.10 a week and I’d better not be paying for this phonecall. Thank God I have a job now (but you try geting hold of these people to sign off. Good luck.)
I am trying to reclaim ESA which has been stopped. Have a sick note….can’t get through on 0345 number ….what do I do please …tried ringing twice on Monday and again today. My condition makes it hard for me to stay on the phone for long periods of time. Tried again today at about 4pm….can’t get through….can you ring me? Best on home landline
I’ve been on hold for 3 hours, is this the way they get the numbers down…. ignore the phones and no one can claim?
Yes, that’s exactly what they’re doing. Thank the Tory government for cutting funding to public services, which naturally include, benefits calls centres.
That is Joke!!! I call second weekend and nobody answer !!! And I spend my money for a call!!!!!!!