FREE 0345 Jobcentre Enquiry Line Contact Number


In line with many Government Departments, the Jobcentre Enquiry Line Customer Service line has been moved from an 0845 Number to an 0345 Telephone Number.



This change is in line with recent policy changes around cutting usage costs to benefit claimants when calling to report a change of Circumstances to the Jobcentre Enquiry Line section or when they simply want to chase the progress of an application.

The new Jobcentre Enquiry Line Number is 0345 604 3719

It is worth noting that whilst 0345 Numbers are not technically ‘free’ they are treated in the same way as telephone numbers beginning 01 and 02 and as such will be taken from your inclusive minutes if you are calling from a mobile.



More information about out of plan Mobile Call charges to 0345 Telephone Numbers can be found by following the button below

0345 Mobile Costs

28 Responses

  1. I asked a question today and never received a response at all

  2. my mum as been on esa since 2011had facial cancer just wondering if she would be eligible for this esa repayment everybody is talking about thank you

  3. george says:

    can you tell me what time iam at the jobcenter for and what day next week

  4. Lucy says:

    I can’t believe I have had my money stopped like Christmas hasn’t broken me enough 3 days I have been trying to contact the job centre nobody answers my health makes it difficult for me to go out due to a back injury it’s a total joke tbh my housing benefit has stopped because I missed a five ways appointment due to losing a family member my heads been all over the place so I missed one meeting best of it is the last time I got told to go to five ways I traveled 40 it absolute agony with my back I got there to be told we can’t see you due to me saying I couldn’t climb the stairs I suffered for days of pain after traveling now I have to travel down to the job centre because they don’t pick up the phone then travel to the council I don’t think theses people understand the stress and pain they put people though absolute joke it is

  5. Mark myers says:

    I have chance of a hgv driving job in hull would jsa pay to get my digital card and cpc card I had them stollen and have to pay to get them back so can return to work

Leave a Reply

Your email address will not be published. Required fields are marked *