Universal Credit Number
In line with the rest of DWP, the Universal Credit Customer Service line has been moved from an 0845 Number to an 0345 Telephone Number.
This change is in line with recent policy changes around cutting usage costs to benefit claimants when calling to report a change of Circumstances to the Universal Credit section or when they simply want to chase the progress of an application. You can contact Universal Credit using the number below.
Universal Credit Contact Number
0800 328 5644
Universal Credit Number 0800 328 5644
Contact the DWP Universal Credit number on 0345 600 0723, if you are welsh you can also call on 0345 600 3018. This number can be used for complaints about Universal Credit and your application.
It is worth noting that whilst 0345 Numbers are not technically ‘free’ they are treated in the same way as telephone numbers beginning 01 and 02 and as such will be taken from your inclusive minutes if you are calling from a mobile.
More information about out of plan Mobile Call charges to 0345 Telephone Numbers can be found by following the button below
0345 Mobile Costs
how will my housing benefit be paid can it still be paid to my landlord am from northern Ireland is there any way it can be paid to him instead off me
Starting a new job Wednesday, Job Centre Work Coach advised me to phone to get Flexible Support for a bus pass for first two weeks. 25 mins waiting, and obvious that the lines kept switching, for a 5 min call to tell me that they have set up an appointment with my own work coach.
I NEVER want to hear Vivaldi’s Four Seasons again, as long as I live. I used to work for the DWP and that’s been their hold music since the 1980s.
Pay my Uc as phoned 16.8.17 immediately
The number you have stated in bold black is WRONG!! It should be 600 NOT 6000 .
I’ve applied on 15th Feb and not heard anything and am anxious as cannot get thru on the number as lines always busy
Is there an email address I can use
everytime i keep calling the 0345 number of universal credit it says you are in a queue and i stay on the phone for 30/40 minutes but no answer all you can hear is a song is there another way of contact?
This number doesnt work for me, it says you have dialled an incorrect number..
Sorry, there’s an extra 0. It should be 0345 600 0723
I made a claim for universal credit over the phone on monday 16th Jan and still had no call to say when my interview is
I have made a claim yesterday, 10/01/2017 but I have had no acknowledgement to confirm my claim. Is this the usual policy or does it indicate that my claim has not been received. I have tried phoning but, again, attempt had been unsuccessful.
Regards,
Tom Kelly