Sky Contact Number – Sky Customer Service

You may use the below number to phone Sky customer service for support, help and any issues you may be having with their services including Sky TV, Sky Q, Broadband, Talk & newly launched mobile service. Sky free help line number is 0800 151 2747 but can also be reached on 03300 413 000. We have provided both sky customer services and sky contact number for sales below. Sky helpline is available 24×7 to assist you.

0800 151 2747
0333 759 2147*

*Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. If you’re not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply so check your provider’s tariff guide.


0800 151 2747


Contact Sky – 0800 151 2747

You can contact Sky by phoning Sky Customer Services on free phone number 0800 151 2747 which is free from both landline and mobiles. The sky phone number is free to call from landline and mobiles.

If you are looking to Contact Sky in a specific department you may use the numbers listed below in regards to your Sky services such as for example your Sky TV, Sky Broadband, Sky Talk, Sky Mobile.  Here you will find all the Sky’s phone numbers to directly connect you to a Sky customer service advisor helping you in all departments from downgrading/upgrading/cancelling your Sky services to help with your Sky Q box or engineer installation updates and changing planned engineer dates.

However if you are still not sure which Sky customer service department you should be connecting to then you can use the free phone number to contact Sky on 0800 151 2747.

Calls to Sky are inclusive for Sky Talk and Sky Mobile customers. However if you do not have either then calls will be charged at the same rate as 01, 02 and 03 numbers so if you have free inclusive minutes on landline & mobile then there would be no charge or else it would be charged at your standard local rate.

Sky TV Contact Numbers

If you’d like to sign up to Sky TV or have any issues with your Sky TV services whether that may be a issue with your satellite dish, Sky HD box or Sky Q box then you can contact Sky on 0330 0413 000 for customer service. This number can also be used for upgrading your Sky TV package and rearranging your Sky Engineer appointment.

Sky Broadband Contact Numbers

You can contact Sky Broadband for any issues you may have regarding your Sky ADSL or Fibre Broadband on 0330 0413 000. Sky Customer Service will be able to assist with any issues you have with your Sky Q Hub or Sky Broadband connection directly.

Sky Moving Home

If you are moving home and are in contract with Sky or you need to notify them of cancellation then you should contact Sky on 03300 413 000.

Sky Complaints

To make a complaint to Sky regarding any issues you may have, you can call 03300 413 000. They will also give you a reference which you should note down for future reference. Alternatively, if you wish to write into Sky to make a complaint you can do so at the below address:

  • Customer Complaints
    Sky Subscriber Services Ltd
    PO Box 43
    West Lothian
    EH54 7DD

Sky Login

To login to your Sky ID you can do so here: from here you will be able to manage your Sky account and see your latest bills & payments, see engineer appointments and reschedule where required and also track progress of any new orders.

Sky Help

You can find a wide range of guides on Sky Help, from here you will find a lot of answers to your questions from getting started with your shiny new Sky Q box to managing your account online.

71 Responses

  1. Julie says:

    No help had a quote twice increased on both occasions ??

  2. Ian James says:

    I am trying to contact Sky regarding my bill which has doubled in recent months why? I have been told I have to wait 45 mins to speak to someone. Please contact me otherwise I WILL cancel my direct debit.

  3. Maureen Thomson says:

    Have given you a written month’s notice to cancel contract. Cancelled direct debit. When I phone to query all I get is message asking for post code and then bank details.NO NO NO. Want it finished with ok

  4. Michael Benjamin says:

    Hi sky
    i would like to terminate my sky subcription as of when you take your last payment. or give you one month notice as from today 3/10/2017

    michael benjamin (account holder)

  5. Clare Kinnard says:

    I am informing you of my intention to terminate my Sky contract as the sky box will not work on my new TV, I am not able to wait on the phone for 30 minutes. please advise

  6. georgia says:

    This is the worst costumer service ever experienced. I arranged for Sky to have roof access but the man said he is not allowed to go on the roof. I have been on hold for hours – tried live chat and they say it is not their department. My phone is about to run out of charge. Shame on SKY! they take the bank details and then leave you in the cold.

  7. Derek Tuckey says:

    New customers are getting my sky package for half the amount I am paying. You are even offering 38 meg fibre cheaper than ADSL 17 meg. Can’t get through on phone so leaving, very disappointed.

  8. Michele Cole says:

    Cannot get picture on second TV for TV 5 minded number 796 sound with previous channel says channel not available need new viewing card

  9. Cherlane says:

    I am so disappointed try to pay my bill but unable to do so as I can’t get though, I have tried a few numbers but they all say the same thing, I have been trying for a few days now u have restricted my system, and the computer system is telling me my bill is a £156 somebthing thats £10 more than the bill i received, and I need to discuss my phone Simms I have activated one of my Simms but it won’t let me activate another, now am missing all my flilms ones recorded am not happy I have been with sky for many years please can some one contact me on — thank u

  10. Bruce Howells says:

    System craftily designed to avoid difficult questions. Given up trying to talk to someone. I came to Sky several years ago from Virgin so as to receive Fox News. Today you have deleted Channel 509. Is this permanent or temporarily unavailable ? If former I am off back to Virgin very quickly. Someone please respond.

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